From the moment you register with xx5, we take responsibility for protecting your personal data. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe. Your trust is our most valuable asset.
The measures we follow to keep your data safe on the xx5 platform.
Overview: This Privacy Policy applies to members in Bangladesh. By using the xx5 platform, you agree to this policy. Your data will never be sold to third parties.
Xx5 (https://xx5.io) is a trusted online betting and gaming platform in Bangladesh. We take the privacy of our members very seriously. This Privacy Policy ("Policy") explains what types of information we collect, why we collect it, and how it is used.
This policy applies to all services provided through xx5's website, mobile site, and other digital channels. By using any xx5 service, you agree to this Privacy Policy.
Xx5 only collects information that is genuinely needed to provide our services. We will never ask for data we don't need.
| Data Type | Purpose | Mandatory |
|---|---|---|
| Full Name | Identity Verification | Yes |
| Mobile Number | Account Verification & Contact | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Contact & Security | Optional |
| National ID Card | KYC Verification | For Large Transactions |
Important: We will never ask for your mobile banking PIN, password, or OTP. If anyone requests this information claiming to be us, it's fraud — report it to us immediately.
Xx5 uses your data only for specific, legitimate purposes. We will never use your information for anything beyond that.
If you'd rather not receive marketing messages, you can opt out at any time Help Center You may opt out by contacting us.
Xx5 never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances.
Our Commitment: Your information will never be shared with advertisers, data brokers, or for any other commercial purpose.
Xx5 follows the highest industry security standards to protect your data. Our security team monitors systems around the clock.
No payment details beyond your mobile banking number are stored on xx5 servers. All payments are handled through the respective provider's own secure systems.
In Case of a Data Breach: In the event of a data breach, we will notify affected members and the relevant authorities within 72 hours. Prompt action will be taken to minimize any harm.
Xx5 uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions correctly.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some features to stop working properly.
Xx5 does not retain your data longer than necessary. A specific retention period is defined for each type of information.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of account activity + 5 years |
| Transaction Records | 7 years as required by law |
| Log Data | 3 Months |
| KYC Documents | 5 Years After Account Closure |
| Marketing Preferences | Until Opt-Out |
Once the designated retention period ends, data is securely deleted or anonymized.
Every xx5 member has fundamental rights regarding their personal data. We respect these rights and are committed to helping you exercise them.
To exercise any of these rights, contact our Help Center Contact us and we will respond to your request within 30 days.
Request Process: Your identity will be verified before processing any data-related request. This is done solely to protect the security of your information.
Xx5 strictly does not provide services to anyone under 18. We do not knowingly collect any data from minors.
Date of birth is verified at registration. If we become aware of any minor holding an account, it will be suspended immediately and all collected data will be deleted.
If you suspect a minor you know is using xx5, please contact us immediately via our Help Center Let us know.
Xx5 may update this Privacy Policy as needed. Members will be notified of changes in a manner appropriate to the nature of the update.
If you do not agree to the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch. We're here to help with anything you need.
For further assistance, visit our Help Center Visit.
Your privacy is protected at xx5. Enjoy betting in a secure environment and join millions of members across Bangladesh.